Frequently asked questions
When will I get my order?
- All orders will ship within 2-3 business days. Shipping time varies on delivery location but typically you will have your order in under a week.
does the apex harness fit my binoculars?
Tip: Measure the height and width of your binoculars. Our pack is 7.5" deep x 6.5" wide..
What is the return policy?
- If you’d like to return a product, please reach out via email or direct message within 14 days of receiving your order. We accept returns on all products as long as the product isn’t damaged due to misuse. We can only accept returns for items purchased directly from Kodiak. If you bought your product from one of our retailers, please contact them unless they have referred you to us because of a damaged or faulty product.
warranty?
Our Apex System comes with a free three year warranty! Just send an email to kodiakhuntgear@gmail.com with images to clarify the problem and we will get back to you asap.
how do i contact customer support?
Email us at kodiakhuntgear@gmail.com or reach out directly through any of the contact forms on our website. We will do our best to respond within 24 hours.